HAVE A LOOK AT OUR

SERVICES

THE HUSSTLE IS NEVER-ENDING! We seek to handle the burden of your operstions so you can focus more on the business.

Our solutions and effective strategies are here to ensure that your business runs smoothly.

Our Services

Audit/Dispatch Services

This primarily include back office operations like camera monitoring, dispatch work, tracking vehicles on round-abouts, assisting officers 24*7 via call and mails, daily activity reports, creating barcodes, pre-screening interviews, follow up with the officers on any incident/maintenance issues and following through it with the clients and operations team. This allows for more flexible management of the workers at any site. 

24x7 Back-Office Support

We offer a host of call center services that can be roughly categorized under four main heads.

  • Inbound Services
  • Outbound Services
  • Back Office Services
  • Tech Support Services

Graphic & Web Development

Graphic and web design is essential to communicating with existing and future clients. All of your marketing campaigns like your brand’s logo, user interface, images, typography, navigation, web templates, website designing through wordpress, html5, css3 and other elements.

HIRE A DISPATCHER AT the perfect plan

Give us a chance to show what we can do!

$6.00

HOURLY

$21,840

ONLY FOR THE
FIRST YEAR

$52,416

yearly

DISPATCH Services
We use unique tools to give us the edge

Our backend team is already well versed with most of the applications used for dispatch services. Any issues observed on any of the softwares are always notified via call and email as per your requests! Our dispatchers are trained to take all kinds of information in situations of any emergencies. If your dispatch services require any other softwares, let us know. We are always happy to learn and help you grow! Contact us to discuss the endless possibilities.

From creating QR Codes to tracking issues, let us track your security guards and assist you with monitoring your sites on applications like Silvertrac.

We help monitor your carts, trucks, etc., with the help of GPS devices installed on your vehicles through apps like Scout, Fleet Trackit, etc.

24X7 Camera Monitoring services for your company like our own! Through remote video monitoring, our team of professionals can provide real-time video surveillance, monitor threats, follow intruders, inform authorities, and sound alarms when necessary. With our dispatchers notifying the security on-site and emailing all different levels of issues faced or observed. Applications like CMS, IVMS, NEST, AVIGILON, AVYCON CVMS, etc., are all known to our dispatchers.

Daily Activity Reports, Incidence and Maintainence Reports, Statistics on daily-monthly-yearly/day-swing-grave issues, etc. to help you keep a track of incidents and issues.

24X7 Answering Service facilities for your company with text notifications to the designated person depending on the importance and emergency of the call. Along with this we also maintain a stat sheet of the number of calls received with the respective details.

Yes we can also maintain payroll for your office! With thorough screening and rechecking we provide excel sheets that calculate the hours of all your employees worked and help you with the payroll process. Recruiting process through apps like Indeed and Fast Recruiting. Opening, pausing and closing any job positions. Let us manage it for you.

Fields of expertise

Camera Monitoring

Offsite monitoring services for commercial and non-commercial assets. Our remote monitoring enables your site to be monitored 24/7, ensuring onsite security and safety. 

Audit/Dispatch Services

Our off-site dispatch services assist to handle your tasks 24-7 at very low costs. We can discuss the endless possibilities.

24x7 Back Office Support

Back-office activities are non-customer-facing tasks but are crucial. Your information needs regular maintenance and supervision let us assist your tasks 24-7.

Proposals and Statistics

Let us know your requirements and we can ready a proposal with good statistics for your company.

Recruiting

Recruiting the right candidates and pre-screening them so that you can take a final call. With scheduling interviews for the desired time and location as per your requirements!

Call Center Services

All inbound and outbound call center services

Graphic Design

Whether you are an innovative startup or a global advertising powerhouse, we can cater to any of your design requirements like graphic, web, print and packaging designs including illustrations, logos, page layouts, video editing, website design, etc. 

Web Development

We aid global businesses with the aid of an excellent team of web developers who are capable of creating creative and high-performance website development of any complexity.

Branding

Everything is reviewed while branding for your company—your logo, typeface, color schemes, website, social media channels, messaging & tone, etc. Every piece of your brand message has to complement each other and work together to meet your objectives. 

FAQ

Most frequent questions and answers

SUF Solutions is an Indian service provider, operating out of Kolkata, India. We started our company in the year 2019 and initially only offered security services. Today, we offer services, from customer support to UI-UX development to data entry; we are a one-stop destination for any business process that you wish to outsource. For the past 2 years, we have successfully served alot of customers across the globe.

Yes. By teaming with us, you can reduce your current operating expenses by a whopping 60–80% without compromising on quality or timelines. In fact, you will soon see a marked increase in your ROI, as our services are accurate, are of impeccable quality, and are always delivered ahead of schedule. If required, we can also provide you with an overview of the cost of your project.

Once you have decided to outsource a service to us, your project will go through the following phases:

  1. Free trial period: An optional step for one week that will help you evaluate our performance and mitigate your outsourcing risks.  At the end of the free trial period, you can decide whether you want to outsource your entire project to SUF SOLUTIONS.
  2. Project transition: SUF SOLUTIONS ensures the smooth transition of your project to our in-house team. Our team will start working on your project only when they fully understand all your business requirements. 
  3. On-going project management: During the course of the project, we will give you regular status updates. One of our experienced project managers will head the team at our office and manage every step of the project. At any given time, you can contact our project manager to find out how your work is being carried out.
  4. Customer review and feedback: You can closely monitor the progress of your project and voice your concerns or provide feedback, whenever necessary.

We understand how important it is to keep customer data secure, private, and confidential. Our organization has taken several stringent security measures, such as:

  • At the onset of every project, we sign a non-disclosure agreement with the client, and our employees must sign a non-disclosure agreement as well.
  • Every system in our office and every employee email account is password-protected to prevent any unauthorized use of data.
  • In case of a fire, no data will be lost, as we backup important documents in an offsite storage facility. 
  • Our IT security team regularly installs the latest anti-virus software and updates to guard our servers.
  • All our offices are guarded by 24/7 armed security. Only employees with access cards can enter our premises.
  • Surveillance cameras in our office premises are constantly monitored to ensure that client assets always remain secure.

As our customer, you will not encounter any language barriers, as all communication about your project will take place in English only. All our employees are fluent in spoken and written English. You can choose any communication channel that best suits you—phone, email or chat.

Once the project is completed and you are satisfied with the results, you can pay us either by wire transfer or by check. In case you wish to pay us through any other method, you can let our customer support team know, and they will guide you appropriately.

Questions?

Thank you for your inquiry about Suf Solutions, proudly setting the gold standard for us in our community. Our guests rightfully expect the most.

Working hours

Monday – Friday: 11:00 – 20:00 Hrs
Saturday – Sunday: 11:00 -22:30 Hrs
(Phone until 22:30 Hrs)

We are here

1, Chandni Chowk Street, Block-B, Kolkata – 700072
Mobile India: +918820756065
Cellphone USA: +(011)918820756065
Phone: +1(323)412-7696
Email: contacts@sufsolutions.com

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